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Radius accounting component crashes after upgrade to 10.31.02

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Information

 
TitleRadius accounting component crashes after upgrade to 10.31.02
Symptoms
Radius accounting component crashes after upgrade to 10.31.02, following messages seen in the logs:
 
Major Startup Manager Component [Radius Accounting] is down. Component will be restarted.
Info Radius Accounting New session is created for client [AA:BB:CC:DD:EE:FF] on VNS [VNSNAME].

 
Environment
  • identiFi wireless
  • Firmware 10.31.02
  • Firmware 10.31.03
  • Radius accounting
  • core.radacct.xxxx.gz seen in tech support files
  • Controller otherwise is functioning normally
Cause
Under investigation
Resolution
Possible workarounds:
  • Disable CDRs for the affected WLANs with no accounting server selected: VNS>Wlan Services>Service uncheck "Collect Accounting Information of Wireless Controller"
  • Assign at least one accounting radius server to the affected WLANs:  VNS>Wlan Services>Service
  • Turn off global radius accounting:  VNS>Global>Authentication - uncheck "Radius accounting"
Resolution:
Additional notes

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