Reauthentication failure after changing shared secret in XCA
End system stuck in captive portal
Re-authentication failure messages in Extreme Control
Trace shows that re-authentication requests are being ignored by the Extreme Cloud Appliance
Issue occurs after changing RADIUS shared secret on RADIUS server in Extreme Cloud Appliance
Extreme Cloud Appliance
Configuration is set to use external captive portal
Changing the shared secret in Extreme Cloud Appliance RADIUS servers does not currently also reconfigure the shared secret that is used for the internal dynamic authentication server. The DAS server's shared secret was not updated with the new shared secret.
Reconfigure the Shared Secret in the XCA to the new shared secret in the following specific location:
Administration --> Accounts --> RADIUS
The secret will appear to be correct but must be reconfigured and saved.