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Replacement AP received in RMA process will not register with customer's Extreme Cloud account.

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TitleReplacement AP received in RMA process will not register with customer's Extreme Cloud account.
Symptoms
Replacement AP received in RMA process will not register with customer's Extreme Cloud account.
Environment
  • WS-AP3805i-FCC
  • WS-3935i-FCC, WS-3935e-FCC
  • ExtremeWireless
  • ExtremeCloud
  • All Cloud versions
Cause
Replacement AP was not added to a ExtremeCloud account. 
Resolution
Replacement AP needs to be added to the ExtremeCloud account.
How to contact Extreme Networks Global Technical Assistance Center (GTAC)
 
Additional notes

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