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S-Series Chassis No PoE Power detected or available

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Information

 
TitleS-Series Chassis No PoE Power detected or available
Symptoms
No PoE Power detected or available
Environment
  • S-Series
Cause
No power being provided by the chassis for the system to use.
Resolution
The S-Series chassis utilize a PoE power shelf that sits on top of the chassis. This shelf comes in a 4 bay or 8 bay configuration and utilizes a PoE power supply that is different then the chassis power supply. The chassis will report no power detected or available when this shelf does not have any power supplies installed and powered.

If power supplies are installed and powered then it is possible that the power shelf was not correctly installed. There are two main components that connect the shelf to the system. The first is a power rail and the second a ribbon cable for communication between the chassis and power shelf. If this is suspected as the cause of the failure please consult the hardware installation guide to verify proper installation.
Additional notes
See also: POE is showing Other Fault on all ports inlinepower

Part Numbers and descriptions:
  • S8-Chassis S-Series S8 Chassis and fan trays (Power supplies ordered separately)
  • S8-Chassis-POE4 S-Series S8 Chassis and fan trays with 4 bay PoE subsystem (System and PoE Power supplies ordered separately)
  • S8-Chassis-POE8 S-Series S8 Chassis and fan trays with 8 bay PoE subsystem (System and PoE Power supplies ordered separately)
  • S8-POE-8BAY-UGK S-Series 8 bay PoE upgrade kit for the S8 (PoE Power supplies ordered separately)
  • S8-POE-4BAY-UGK S-Series 4 bay PoE upgrade kit for the S8 (PoE Power supplies ordered separately)
  • S-POE-PS S-Series POE power supply, 20A, 100-240 VAC input, (1200/2000 W) (For Use in 4/8 Bay PoE power subsystems)

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