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S-Series Error : An internal hardware error may have occurred while reading port counter values from MAC 12.

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TitleS-Series Error : An internal hardware error may have occurred while reading port counter values from MAC 12.
Symptoms
Error message reported in the syslog:
 
Message 1/272 Syslog Message 08.42.04.0016 10/06/2016 21:59:00
<3>NIM[5.tNimErrMon]An internal hardware error may have occurred while reading port counter values from MAC 12. Contact Support if this message recurs, for a possible repair/replacement.
Environment
S-Series
Firmware 8.42.xx
Firmware 8.62.xx

 
Cause
A message indicating board replacement is necessary due to MAC error counters may be reported unnecessarily.
Resolution
Upgrade to Firmware Version 8.62.02
Additional notes
If the issue persists in code 8.62.02 or later then please contact GTAC
How to contact Extreme Networks Global Technical Assistance Center (GTAC)

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