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SecureStack resets with errors: sysapi.c(2382): Error code 0x00000002

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TitleSecureStack resets with errors: sysapi.c(2382): Error code 0x00000002
Symptoms
SecureStack  resets with errors: sysapi.c(2382): Error code 0x00000002, after 17978601 seconds
<110> Feb 16 14:37:46 2015 STK1 BOOT[127844016]: edb_bxs_api.c(840) 18 %% 
Last switch reset on unit 1 caused by sysapi.c(2382): 
Error code 0x00000002, after 17978601 seconds
Environment
  • SecureStack
  • A4-Series
  • C3-Series
  • B3-Series
  • G3-Series
  • B5-Series
  • C5-Series
  • Firmware 6.81.01.0027
  • Firmware 6.61.13.0006
Cause
Firmware problem
Resolution
For B5/C5/A4-Series

      Upgrade to take advantage of the following fix  in 6.81.08.0005:
19511 Corrected a potential loss of management and eventual reset condition seen when monitoring the etsysResourceUtilizationMIB.

For B3/C3/G3-Series: 

This is still under investigation so please open a case with GTAC and supply the following:
  1. Supply Show support, current.log and any sysDmp files that were written.
  2. If there is no sysDmp file written consider upgrade to 6.61.15 as additional sysDmp debug went into 6.61.14 and will give better information if it happens again. 
  3. Supply information of any potential triggers or changes you are aware of
  4. Consider increasing the logging levels to gather further information if this happens again
Suggestion would be to enabling logging as stated below, that way if the issue resurfaces again, we would get more information.
set logging server 1 ip-addr X.X.X.X severity 8 state enable
set logging application CLIWEB level 8
set logging application SNMP level 8
set logging application STP level 8
set logging application Driver level 8
set logging application System level 8
set logging application Stacking level 8
set logging application UPN level 8
set logging application Router level 8
Set logging default severity 8
Additional notes

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