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SecureStack Not Providing POE - Shows Available Power Zero

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TitleSecureStack Not Providing POE - Shows Available Power Zero
Symptoms
  • Ports do not deliver PoE
  • "show inlinepower" displays "0" (zero) value for available "Power (W)"
support ->show inlinepower 

Detection Mode:auto 
Unit  Status  Power(W)  Consumption(W)  Usage(%)  Threshold(%)  Trap      Mgmt Mode 
----  ------  --------  --------------  --------  ------------  --------  ---------- 
1     auto    0         0.00            0.0       80            enable    realtime 
Environment
  • SecureStack
  • A-Series
  • B-Series
  • C-Series
  • D-Series
  • All firmware versions
Cause
PoE controller failed
Resolution
Hardware failure
Submit an RMA through our Support Portal or contact the GTAC for immediate technical assistance.
Additional notes

For additional information about RMA please read the article Return Material Authorization RMA Process and FAQ

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