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Summit X440-24p, x440-48p Fan Failure

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Information

 
TitleSummit X440-24p, x440-48p Fan Failure
Symptoms
  • X440 fan failure
  • fan is not physically spinning
  • type show fan to see that the fan(s) has failed
FanTray-1 information:
State: Operational
NumFan: 4
Fan-1: Failed at 0 RPM
Fan-2: Failed at 0 RPM
Fan-3: Failed at 0 RPM
Fan-4: Failed at 0 RPM

 
Environment
  • Summit X440-24p
  • Summit X440-48p
  • EXOS version 15.2.3.2
Cause
<Warn:DM.Warning> Switch, Error : Fan # failed. Rpm 0 is out of operating range (from 3500 to 15500 rpm)
Resolution
Please check if following articles are applicable to the case:
Is it normal for Summit X440-24t fans to be operational at 0 RPM?
Fans failed error on x440-24t even if fans are not rotating on purpose
If mentioned articles don't describe observed behaviour then please contact GTAC for further assitance.
 
Additional notes

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