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Switch cannot detect the serial number

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Information

 
TitleSwitch cannot detect the serial number
Symptoms
Switch cannot read out the serial number correctly. 
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Slot-1      : N/A(-14)     N/A(-14)    Rev 0.0 BootROM: 2.0.1.0    IMG: 12.4.2.17
Environment
  • Summit X460
  • Summit X480
  • EXOS 12.4.1 - 12.5.3
  • EXOS 15.5.5.2
Cause
When the EEPROM objects are being either inserted or updated in the EEPROM, the lower byte of address offset is written accidentally in place of data byte causing EEPROM corruption. This malfunction is possible if the CPU is interrupted while writing the data to EEPROM and hence the problem is random in nature.
Resolution
Additional notes

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