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Why do we get the following message in the ISW switches - The uploaded firmware image is invalid. Please use a correct firmware image

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TitleWhy do we get the following message in the ISW switches - The uploaded firmware image is invalid. Please use a correct firmware image
Symptoms

Why do we get the following message in the ISW switches - The uploaded firmware image is invalid. Please use a correct firmware image

Environment

ISW Series Industrial Switches

Cause

The switch is running on Software Version : V01.00.00.0003 which is the initial release and when you try to upgrade the switch to the latest release – 1.01.02.0004 you would get the following error message - The uploaded firmware image is invalid. Please use a correct firmware image.

Resolution


The migration path to be taken for the upgrade:- 1.00.00.0003 ==> 1.01.01.C001 ==> 1.01.01.0005 ==> 1.01.02.0004

Snippet from the Release notes:-

User-added image

 

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