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Transceiver reported as unsupported

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TitleTransceiver reported as unsupported
Symptoms
  • Transceiver reported as unsupported before port is automatically shutdown
    [NSM-102], 13992, SW/0 | Active | DCE, INFO, sw0, Interface TenGigabitEthernet 1/0/5 is protocol down. 
    [NSM-1003], 13993, SW/0 | Active | DCE, INFO, sw0, Interface TenGigabitEthernet 1/0/5 is link down. 
    [NSM-1028], 13994, SW/0 | Active | DCE, ERROR, sw0, Incompatible SFP transceiver for interface TenGigabitEthernet 147/0/5 is detected. 
    [NSM-1003], 13995, SW/0 | Active | DCE, INFO, sw0, Interface TenGigabitEthernet 1/0/5 is link down. 
    [NSM-1020], 13996, SW/0 | Active | DCE, INFO, sw0, Interface TenGigabitEthernet 1/0/5 is administratively down.
  • errdumpall log indicates a faulty SFP
    [CBR-5254] WARNING, sw0, PHYSM [OID 0x43014001] (065) (PP06): Port fault, reason code = 13. Please change the SFP, OID:0x43014001
    [NSM-1028] ERROR, sw0,  Incompatible SFP transceiver for interface TenGigabitEthernet x/x/x is detected.
    [NSM-1020] INFO, sw0,  Interface TenGigabitEthernet 1/0/5 is administratively down
Environment
  • VDX 6740
  • Network OS
  • Brocade supported SFP 
Cause
SFP has failed.
Resolution
  • Replace SFP
Additional notes

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