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Unable to Upgrade Purview Fingerprints

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TitleUnable to Upgrade Purview Fingerprints
Symptoms
Unable to Upgrade Purview Fingerprints
Environment
All NetSight platforms
Cause
Extreme Networks Extranet Username (i.e. customer Email address) not aligned to Purview flow license Contract.
Resolution
  1. Contact the Global Technical Support Center (GTAC)
  2. Request Extranet Username to Purview flow license Contract alignment
Additional notes

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