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Unable to archive Motorola wireless config using Extreme Management

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TitleUnable to archive Motorola wireless config using Extreme Management
Symptoms
  • Archive of Motorola wireless controller fails
  • Error in Extreme Management server log when Inventory Manager debug is enabled:  2017-06-20 14:42:38,228 INFO [STDOUT] [AgentCB] Sending [Complete] Response to Client [netsight.imgtec.com] = [Archive Save] for Ticket [Management Center Archive] Message = [Configuration Upload script is empty in file Motorola Wireless - TFTP]
Environment
  • NetSight
  • Inventory Manager
  • Motorola Wireless
Cause
The script for the Motorola has a syntax error that is preventing it from being read.
Resolution
This will be corrected in a future version of software.

Workaround is to create a new script (can be named anything) and place it into the following location in the server:

/Extreme_Management_Install_path/NetSight/appdata/InventoryMgr/properties/devicefiles

Select the new script when performing the archive of the Motorola wireless controller.

The new script follows:

--- Use these scripts to manage Motorola Wireless devices
name="New Motorola Wireless - TFTP"
desc="New Motorola Wireless SSH/TFTP Scripts"
protocol=TFTP
separator=/
timed_reset_delay_format="HH:mm:ss:SS"
-----BEGIN SCRIPT "Configuration Upload"-----
enable
copy startup-config %TFTP_URL%
@receive 20
exit
-----END SCRIPT-----
-----BEGIN SUCCESS "Configuration Upload"-----
-----END SUCCESS-----

 
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