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Unable to initiate database and restart netsight services

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Information

 
TitleUnable to initiate database and restart netsight services
Symptoms
After initial installation Netsight GUI is unavailable and when you attempt to start the services manually or initiate the database the below error is seen.
 
Starting NetSightServer daemon: Unknown id: admin

 
Environment
  • Netsight
  • NMS
  • Netsight Daemon
Cause
During initial Configuration is Netsight server either the root or Netsight should be used as user name if not you might see this error message.
Resolution
SSH in to Netsight appliance
Using cat command check for this "NETSIGHT_DEFAULT_USER" in the file .netsight
cat /var/Extreme_Networks/.netsight | grep NETSIGHT_DEFAULT_USER
It should be root or Netsight if not please use vi editor to chance the value as below
NETSIGHT_DEFAULT_USER= root

 
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