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Unable to login to Extranet

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Information

 
TitleUnable to login to Extranet
Symptoms
Extreme’s Extranet support site has been retired and is no longer available.
  • Cannot login to Extranet with correct credentials 
  • Temporary password received via Forgot Password does not work
  • Temporary password received via Reset Password does not work
Environment
  • Extranet
  • Extreme Support Portal 
Cause
Extranet no longer available 
Resolution
Please go to the Extreme Support Portal  for license management, firmware downloads, case management, GTAC Knowledge, and more.  

Extreme Portal Help: Cannot Log In and Cannot Reset Password for Extreme Portal

To  reset your password for the Extreme Portal and you never receive the email with a link to set up a new password then it is possible that the email is being blocked by your company's anti-spam systems, or you do not have an account set up yet for the Extreme Portal.
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