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Unable to set file transfer mode for new switches in Extreme Management

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TitleUnable to set file transfer mode for new switches in Extreme Management
Symptoms
  • Does not appear to support the Configuration Upload/Download capability
  • Does not appear to support the Firmware Download capability
  • File Transfer Mode reverts back to TFTP
Environment
  • Extreme Management 8.2.6.5 and lower
  • Inventory Manager
Cause
If the device failed an initial discover, Inventory will not re-discovering the device when refresh/rediscover is selected.

An example of this would be adding the IP address of a switch in Extreme Management before the switch is placed on the network.  In this case the Inventory piece of the database for this device is not populated.
Resolution
Upgrade to Extreme Management version 8.3.
Additional notes

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