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Users browser shows "Captive Portal data file doesn't exist!" with guest captive portal

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Information

 
TitleUsers browser shows "Captive Portal data file doesn't exist!" with guest captive portal
Symptoms
Users browser shows "Captive Portal data file doesn't exist!" with guest captive portal
Environment
  • identiFi wireless
  • Extreme Wireless
  • Firmware 10.01.x
  • Firmware 9.21.x
  • Guest captive portal
  • Availability enabled
  • Not all wlan services syncronised
Cause
Functioning as designed, wlan services had different internal ID numbers between controllers
Resolution
Syncronise wlan services to avoid ID numbers being different between the controllers.
 
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