- To determine the best firmware track to use:
- With the nature of RF frequencies, the various client driver types and versions, and the multiple sources for connectivity problems, please ensure the following network and Wireless areas are checked:
- The power output for the 5 GHz and 2.4 GHz radios. The 5 GHz is inherently susceptible to physical interference (walls, doors, people), so make sure the signal strength for this radio is high to cover all areas of client usage.
- All network servers (RADIUS, DNS, DHCP, NTP) are all on the same timestamp.
- Periodic packet captures from the Access Point (or VLAN subnet) to ensure unnecessary traffic is blocked or reduced. Common traffic types are IPv6, mDNS, and NetBIOS.
- Client drivers - if there is one type of client having connection issues, make sure the latest driver is installed (or OS if the devices are smartphones).
- Please read the article for handling end devices that fail to get an IP address, or an APIPA (169.254.x.x) address: