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WS-DEMO37-XXX IdentiFi Wireless Demo Kit not Licensed to run v9/v10 Firmware

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TitleWS-DEMO37-XXX IdentiFi Wireless Demo Kit not Licensed to run v9/v10 Firmware
Symptoms
7-day Grace Period count-down messaging starts scrolling, upon controller setup.
Environment
WS-DEMO37-ROW, IdentiFi Wireless PARTNER REST OF WORLD WLAN DEMO KIT
WS-DEMO37-NAM, IdentiFi Wireless PARTNER NORTH AMERICA WLAN DEMO KIT
WS-DEMO38-ROW, IdentiFi Wireless PARTNER REST OF WORLD WLAN DEMO KIT
WS-DEMO38-NAM, IdentiFi Wireless PARTNER NORTH AMERICA WLAN DEMO KIT
Cause
A DEMO37 demo kit comes with v8 licensing (WS-CTLREG8P-ROW, WS-CTLREG8P-NAM) but the kit's controller (WS-C25) is running v9 or v10 firmware.
A DEMO38 demo kit comes with v9 licensing (WS-REG9P-ROW, WS-REG9P-NAM) but the kit's controller (30135/WS-C35) is running v9 or v10 firmware.
Resolution
Please email licensing@extremenetworks.com, explaining the situation. Alternately, you may open a case with the GTAC.  How To Create a Case Through Extreme Support Portal

In the explanation, please include the controller's serial number and its Locking ID.
Additional notes
Typically these kits are purchased without a service contract, so Hub KB 16133 for contract-based upgrade would not apply.

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