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When roaming between APs on different controllers in an availability pair WL3 phone becomes disconnected for some seconds

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Information

 
TitleWhen roaming between APs on different controllers in an availability pair WL3 phone becomes disconnected for some seconds
Symptoms
When roaming between APs on different controllers in an availability pair WL3 phone becomes disconnected for some seconds
Environment
  • ExtremeWireless
  • Firmware 10.41.
  • Availability
  • Fast failover
  • WL3 phone
Cause
Under investigation
Resolution
Possible workarounds:
  • Enable deauth on roam or send gratuitous ARP on roam on the WL3 phone
or
  • Move all AP's active tunnel to the same controller
Resolution

Please contact GTAC for further assistance How to contact Extreme Networks Global Technical Assistance Center (GTAC)
 
Additional notes

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