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Wireless Appliances form an Availability link but access points will not attach to the foreign Wireless Appliance.

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Information

 
TitleWireless Appliances form an Availability link but access points will not attach to the foreign Wireless Appliance.
Symptoms
  • Issues with Availability (tunnel connectivity, sync, licensing) not working correctly.
  • Wireless Appliances form an Availability link but access points will not attach to the foreign controller. 
  • Availability wizard fails with error "Error setting the availability settings. Connection failed."
     
Environment
  • IdentiFi
  • All firmware
  • Availability 
  • Fast Failover 
  • Jumbo Frames
Cause
Jumbo Frame support had been enabled on both controllers, but the switch both controllers were connected to did not support it.
Resolution

Disable (no check mark) Jumbo Frame Support on the Wireless Appliance or Enable Jumbo Frames on the attached switches in the path between controllers.

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