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Wireless Client with MAC-Auth and PSK not working on AP3825 after upgrading to 10.41.08.0012

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Information

 
TitleWireless Client with MAC-Auth and PSK not working on AP3825 after upgrading to 10.41.08.0012
Symptoms
  • Only AP3825 are affected
  • Radius authentication fails
  • Wireless Client can connect to the SSID - AP
  • No Wireless Client communication possible anymore
  • AP37xx works on the same SSID / Radius Server without issues
Environment
  • AP3825
  • FW 10.41.06 - 10.41.08
  • C5210
  • Reproducible also with iPad and GalaxyTab
Cause
  • Under investigation
Resolution
Workaround:
  • downgrade to the previous code
  • set the AP to factory default
Resolution:
  • In one associated case, the problem was resolved by disabling ATPC (Auto-Tune Power Control) and also setting Dynamic Channel Selection (DCS) to Monitor from "Active" Mode.  
  • Upgrade to version 10.41.12 -This version contains a fix for a 2.4ghz throughput issue that would cause similar problems to occur on some clients. 
  • Upgrade to version 10.41.15 and 10.51.02 - There is a fix (wns0021243) for a scanning problem that causes similar client issues.  
Additional notes

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