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XMC 8.2.4 Policy Enforce fails to EWC Controller running 9.21

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TitleXMC 8.2.4 Policy Enforce fails to EWC Controller running 9.21
Symptoms
  • Enforce Fails with unable to write to or remove rules from the ruleresult table
    • Error: SNMP Error: No Such Name (2). The attribute(s) contained in the failed SNMP packet were: etsysPolicyRuleResult1.18.13.6.10.10.1.49.13.61.48.2.0 (4095), etsysPolicyRuleResult2.18.13.6.10.10.1.49.13.61.48.2.0 (-1)
  • Unable to update policy on EWC using Policy Manager
Environment
  • XMC 8.2.4.x
  • EWC 9.21.x.x
  • Extreme Policy
Cause
Changes put into 8.2.4 to support XCA devices via REST causes an issue enforcing to EWC controllers running 9.21 code or earlier
Resolution
Any of these recommendations will work to resolve this problem
  • Upgrade to version 10 of the wireless controller
  • Downgrade XMC to version 8.1
  • Upgrade XMC to version 8.2.5 when available
Additional notes

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