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identiFi controllers logs major redirector error - cannot reach auth server message in its log

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Information

 
TitleidentiFi controllers logs major redirector error - cannot reach auth server message in its log
Symptoms
Following message seen in the controller logs even though radius is not in use.
 
Major       Redirector                      Cannot reach auth server (client 00:01:02:03:04:05)

 
Environment
  • identiFi wireless
  • Guest portal
  • Guest splash
Cause
Clients may be attempting multiple connections before hitting the splash screen or configured to use a web proxy
Resolution
Additional notes
For other portal types (internal/external) see also: Error Log Message Minor, Radius Client, WPA2 pre-authentication failure

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