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xmc: Syslogs not showing any entries for devices that use a non management IP as the source (eg. CLIP address)

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Titlexmc: Syslogs not showing any entries for devices that use a non management IP as the source (eg. CLIP address)
Symptoms
  • When you're managing a device in XMC with the Management Address and the device is sending Syslog messages with the CLIP Address, the events for the Syslog messages are shown correctly in the Alarms & Events --> Events view  with the Management IP's name/nickname in the "Source" column.
  •  However, in the Device View --> Device Logs tab, the Syslog Events are not shown in the Syslog Events table.   (unless the syslog messages are sent with the Management IP as the source.)
Environment
  • Extreme Management Center v8.x
Cause
  • The Device Log view on the Device View usings the management IP address and does not recognize the CLIP address.
Resolution
  • This issue is addressed in v8.5.0
Additional notes

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